This Privacy Policy explains how Legacy Beyond Power (a Khan Legacy brand, hereafter "we", "us", or "our") collects, uses, and protects your personal information when you visit our website or place an order with us.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Contact details — your name, email address, phone number, and delivery address provided when placing an order or subscribing to updates.
- Order details — the products you purchase, customization choices (uploaded photos, engraved names), and order history.
- Payment information — payments are processed by our payment gateway partner (GoFastPay). We do not store credit card numbers or banking details on our servers.
- Photos uploaded for customization — images you provide for personalised packaging are used solely to fulfil your order and are not shared with third parties.
- Technical data — IP address, browser type, device information, and basic site-usage data collected automatically through standard server logs and (if enabled) analytics tools.
2. How We Use Your Information
- To process and fulfil your orders, including production, packaging, and delivery.
- To communicate with you about your order status, delivery updates, and customer support.
- To send you promotional offers and product updates — only if you have subscribed to our mailing list.
- To improve our website, products, and services.
- To prevent fraud, comply with legal obligations, and protect the rights of our customers and our business.
3. Sharing of Information
We do not sell or rent your personal information. We may share it only with the following parties, strictly for the purpose of running our service:
- Payment gateway — GoFastPay, to securely process your payment.
- Delivery / courier partners — to ship your order to the address you provide.
- Email service providers — to send transactional emails (e.g., order confirmations) and subscription updates.
- Hosting and infrastructure providers — who host our website and store data on our behalf under appropriate security agreements.
- Legal authorities — when required by law, court order, or to protect our legal rights.
4. Cookies & Tracking
Our website uses essential cookies to keep the site functional and may use analytics cookies to understand visitor behaviour and improve our service. You can disable cookies through your browser settings, though some site features may not work as intended.
5. Data Retention
We retain your personal information for as long as needed to provide our services to you, complete your orders, and comply with applicable legal, accounting, and reporting requirements. Photos uploaded for customisation are kept on file only as long as necessary to fulfil and verify your order. Retention periods are reviewed periodically in line with applicable legal and regulatory requirements.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to our legal and operational obligations.
- Withdraw consent for promotional emails at any time by clicking the unsubscribe link or contacting us directly.
To exercise any of these rights, please contact us using the details below.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Payment information is handled by our payment gateway over encrypted connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our products and website are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a new "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out:
- Email: support@iklegacy.com
- Phone: +92 333 2111063
- Address: Satelite Town F Block, Commercial Market, Paris Plaza, Shop #3, near Old Al-Jannat Mall, Rawalpindi — Pakistan. / House No CB 2248, Kausar Street, Umer Farooq Colony, Dhoke Choudhrian, Rawalpindi — Pakistan.